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At Leadflow Media Ltd, we are committed to safeguarding the privacy and security of our website users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our website. By accessing or using our website, you agree to the practices described in this Privacy Policy.
 

1. Information We Collect: We may collect the following types of personal information from users of our website:

a. Contact Information: Name, email address, phone number, and mailing address when you contact us through our website's contact form.

b. Payment Information: If you make any purchases through our website, we may collect payment information, including credit card details. However, we do not store payment card information; it is processed securely through our trusted payment processors.

c. Usage Data: We may collect information about how you use our website, including your IP address, browser type, operating system, pages visited, and the referring website.

d. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, analyse website performance, and personalize content. You can manage your cookie preferences through your browser settings.

1. Use of Information: We use the collected information for the following purposes:

a. Provide Services: To respond to your inquiries, process orders, and provide services related to exterior cleaning.

b. Improve Website: To enhance and optimise our website's functionality, content, and user experience.

c. Marketing and Communication: To send promotional emails, newsletters, or updates about our services, subject to your preferences. You can opt-out of marketing communications at any time.

d. Legal Compliance: To comply with applicable laws, regulations, or legal processes.

1. Data Sharing: We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with the following entities for specific purposes:

a. Service Providers: We may engage trusted third-party service providers to assist us in providing our services. These providers are bound by confidentiality agreements and are not allowed to use your information for any purpose other than providing services to us.

b. Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.

1. Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

2. Your Rights: You have certain rights regarding your personal information, which may include:

a. Access: You can request access to the personal information we hold about you.

b. Correction: You can request corrections to any inaccurate or incomplete information.

c. Deletion: You can request the deletion of your personal information, subject to legal requirements.

d. Opt-Out: You can opt-out of marketing communications or update your communication preferences.

1. Children's Privacy: Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have unintentionally collected information about a child, please contact us to have it removed.

2. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with the effective date.

3. Contact Us: If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at [Contact Email/Phone/Address].
    

By using Leadflow Media's website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.